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    UA -Booking & Ticketing Policy (26 Jul 2010)

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    United Airlines - Booking & Ticketing Policy Update.

    United has a Worldwide Booking and Ticketing Policy that is designed to provide the most inventory for the benefit of all our agency customers. The policy outlines best practices such as removing inactive segments from PNRs, limiting usage of passive segments, and avoiding churn (repeated booking and canceling of the same flight segments). The policy encourages practices that contribute to a positive customer experience and keep inventory open to those who need it.

    UA would like to draw your attention to United’s Booking and Ticketing Policy, and request your compliance. This policy can be viewed online at the following location: http://tmcaccess.com/booking.html

    MH SMS Messaging Service (13 Jul10)

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    Malaysia Airlines is implemented of messaging service via SMS to notify their passengers in case of any on-day flight time change.

    1P format: 3OSI MH CTCM 85291234567 HKG C/O MR LEE
    Contact MH Res.Office at 2916 0088 for the MH SMS Services
    Contact Worldspan Help Desk at 2868 1177 for entry related enquiry.

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