Help Desk News
FAQ - 100% Electronic Ticketing (19May08)

The June 1, 2008 IATA mandate of 100% electronic ticketing is approaching and Travelport has created a Frequently Asked Questions (FAQ) document to help answer questions you may have concerning this initiative.
Click HERE to download FAQ 100% Electronic Ticketing
Electronic Ticketing - E-indicators (13May08)
In addition, we will begin adding interline agreements for carriers that are not Worldspan e-Ticket participants. An *E* will not append to the end of the segment of the non e-Ticket participant; however an e-Ticket can be issued when validating on a carrier that is an e-Ticket participant.

As the travel industry is aggressively moving towards 100% e-Ticket , Worldspan wants to remind our customers that an *E* appended to the end of the PNR segment is not mandatory before an e-Ticket can be issued.
Advance Passenger Information (API)

關於輸入國際航班載運人員信息預報(API)的通知
自2008年5月1日起,所有往返中國的國際航班在電腦訂位系統內,都必須輸
入有關乘客信息,信息內容包括:姓名、國籍、性別、出生日期、旅行證件號
碼、旅行證件有效期、旅行證件類別。
閣下可使用以下的指令來輸入客人 API 的資料.
Click HERE
Singapore Airlines Refund Handling (30Apr08)

For refunds processed by SQ Ticket Office:
Please apply through BSP link and submit RA form together with e-ticket copy to SQ Ticket Office for refund processing.
CX/KA E-ticket Revalidation

==================================================
CX
3 SAN1.1TKNM16023456789011
3 OSI CX ET
==================================================
KA
3 SAN1.1TKNM04312345678901
3 SSR OTHS KA ET REVAL KAXXX/X/DDMON 0431234567890
==================================================
AF-KL --- Applicable Administration Fee effective from April 01, 2008

CX - Terminated Ticket Agreement with 5J

With immediate effect, CX has been terminated ticket agreement with 5J.
Means all fares included normal and special fares cannot be issued in CX stock.
TG Revalidate Reissue Fee (1 Feb 08)

Electronic Australia Visa (1 Nov 07)

Please see the update list of ETA Eligiable Passports' that may be processed for an ETA. Nationals of these and other countries may be checked for the existence of another kind of visa, using
Print Ticket Agent Info on Agent Coupon and Audit Coupon

KOREAN AIRLINES 1 OF 1 NSODW4/1P DL6000Y<
Year is required for NVA / NVB

4/S-2-BEE2M # NV10JUL08 / 15JUL08 *2PC
AF-KL New procedures on E-ticket revalidation

UL - GDS Recoverable Wastage Cost

IATA HKG - Ticket Notice (new version)

Ticket Notice - New Version
http://www.iata.org/NR/rdonlyres/E2AE44E0-C4B4-4950-A0A7-A2C4CF8C0F7A/50508/TicketNotices.pdf
LH and LX GDS Special Fare

LH and LX GDS Special Fare
Please be advised both Lufthansa (LH) and Swiss International Air Lines (LX) have uploaded its special fares into Worldspan.
You could display these fares by adding a SR option when you do the pricing.
For Fare Display , pls use 4F HKGFRA SR - LH or 4F HKGZRH SR - LX
For Itineary pricing , please use 4PFSR
Please also be aware that LH's special rate is limit to be viewed by IATA agencies and fare level maybe varied.
EK Re-charge GDS Wastages Cost

