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Ticketing / Exchange / Void / Auto Refund

Training Details

27 MAR 2026 (FRI)
14:00 – 17:30
Eva Luk
Enrollment Closed Date: 20 MAR 2026

Online Course Content

PART I : TICKET ISSUE

  1. PRINTER LINKAGE
  2. FARE STORE
  3. CHANGE/DELETE TICKET MODIFIERS STORED IN PNR
  4. VOID TICKET

PART II : EXCHANGE/REISSUE TICKET

  1. REISSUE PROCEDURE
  2. EVEN EXCHANGE
  3. ADD COLLECT
  4. REFUND DUE

PART III : AUTO REFUND

  1. AUTO REFUND (NON-CREDIT CARD PAYMENT)
  2. AUTO REFUND (CREDIT CARD PAYMENT)
  3. AUTO REFUND (MULTI-PAYMENT)

Language : Mandarin

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