Every airline’s NDC is unique. Travelport’s normalization engine erases those differences, delivering a single, reliable workflow for your agents and systems:

Schema Normalization

We harmonize carrier-specific fields like fare brands, seats, and baggage into one unified model, delivering visual and functional consistency across every airline.

Flow Normalization

We standardize core actions — from shop to refund — so agents follow one consistent process for every airline, without relearning.

Error Normalization

We map cryptic airline error codes to agent-specific actions and clear error messaging, removing confusion and speeding up resolution.

Version Management

Your team stays focused on selling. We manage the complexity of airline version updates and release cycles for you.

Performance Safeguard

Our platform actively monitors success rates and intelligently reroutes traffic to preserve booking and servicing reliability.

Content Optimization

Drive more revenue from every query. Our AI engine dynamically filters and ranks offers to prioritize what converts best for your business.