Report

NDC Solution That Shows You The Money

26 Nov 2025

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FINALLY, THE NDC SOLUTION THAT SHOWS YOU THE MONEY

Travelport’s primary differentiator in the NDC (New Distribution Capability) landscape is its best-in-class content normalization. While airline NDC content varies widely, Travelport’s engine standardizes it into a single, seamless workflow for travel agents, eliminating the need for multiple API integrations and workarounds. This unified approach ensures faster bookings, fewer errors, and consistent profitability with tools for commission visibility and margin control. By focusing on making NDC work practically for travel agencies, Travelport enables scale and simplicity without compromise, a solution validated by leading global travel sellers and Online Travel Agencies (OTAs).

 

Travelport transforms a fragmented, high-maintenance model into a scalable and operationally simple solution for travel retailers.

While direct airline connections promise simplicity, they often lead to operational complexity. Managing multiple one-to-one integrations requires significant developer resources, constant maintenance, and forces agencies to handle issues like system monitoring and troubleshooting alone.

Travelport addresses these challenges by offering a single, unified platform. This approach:

1. Eliminates Integration Sprawl: Replaces numerous custom connections with one streamlined link to many airlines.

  • 2. Standardizes Workflows: Integrates Multi-source content (including NDC, EDIFACT, and LCC content) directly into existing agency systems, removing the need for agents to switch between multiple portals and supporting automated ticketing.
  • 3. Simplifies Commercial Management: Operates through established airline partnerships, reducing negotiation overhead and consolidating the vendor landscape for better cost efficiency.
  • 4. Ensures Sustainable Scalability: Provides shared infrastructure that manages updates and changes across all airlines, allowing agencies to focus on sales tracking rather than IT maintenance, contributing to downtime avoidance.
  • Travelport goes beyond basic connectivity to deliver a scalable, integrated retailing platform that manages complexity, protects margins, and allows travel sellers to focus on selling and maximizing ancillary revenue.

Travelport’s NDC solution is fundamentally designed to support agency profitability and workflow efficiency, unlike basic connectors or aggregators. Its core differentiators are:

  • 1. Retail-Ready Content: It optimizes and curates travel content for clarity and conversion, seamlessly blending traditional fares and NDC offers with rich media and transparent upsells directly within the agent’s workflow.
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    2. Full Servicing & Normalization:It provides complete, unified servicing for NDC bookings — from ancillary services sales to disruption management — within the agency’s own Mid And Back Office Systems. This eliminates the need to use multiple airline tools and ensures consistent reporting, reconciliation, and duty of care.
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    3. Agency-Centric Workflows: Every aspect, from API design to online training, is built to reduce handle time and errors while increasing attachment rates. Agents work within a single, familiar environment like Smartpoint or Smartpoint Cloud without switching between systems, ensuring operational efficiency.

  • 4. Commercial Control & AI Curation: The platform gives agencies control through tools for content preferencing, commission visibility, and comparison shopping. Its AI-powered curation layer filters and optimizes offers to meet specific commercial goals and simplify choice overload, leveraging data insights.

Travelport’s vision: where NDC goes next

To stay competitive, travel agencies must adopt solutions that anticipate the future of airline retailing. Travelport is leading this evolution by focusing on three critical trends:

1. Scalable, Future-Proof Technology:
The future demands speed and resilient performance. Travelport provides flexible APIs and cloud-native architecture designed for rapid carrier onboarding — reducing timelines from months to weeks — and proactive system monitoring to prevent operational disruptions. This scalable approach shields agencies from technical complexity, allowing them to adapt to new standards without overhauling their existing systems, ensuring server accessibility and 99.5% server uptime.

 

2. Customer-Centric Innovation & Revenue Enablement:
NDC is becoming central to agency profitability. Travelport delivers tools that embed commercial control directly into the workflow, including:

  • Commission Visibility: Clear display of margin opportunities at the point of sale.

  • Enhanced NDC Capabilities: The ability to apply agency revenue directly to offers, aligning customer prices with margin strategy. This shift empowers agencies to make smarter commercial decisions while ensuring seamless reconciliation through unified reporting.

 

3. Intelligent Content Curation:
Travelport’s AI-powered curation layer intelligently filters, optimizes, and personalizes content based on agency rules and traveler preferences. This drives higher conversion and attachment rates. Furthermore, Generative AI automates routine servicing and disruption management, freeing agents to focus on higher-value customer interactions and delivering personalized travel experiences.

 

Travelport provides a forward-looking platform that combines scalable infrastructure, profit-focused tools, and intelligent automation to help agencies and travel consolidators navigate the next decade of airline modern retailing.

 

For more detailed information about NDC, visit the link – TicTas NDC – TicTas

 

For more detailed analysis, visit the link – https://www.travelport.com/reports/ndc-that-shows-you-the-money

 

Source: Travelport