What is Modern Retailing
26 Nov 2025
Share To :
What’s Next for Modern Retailing?
In a world of increasing noise and complexity, Travelport+ cuts through the clutter. It brings you the complete travel ecosystem — easier, smarter, and faster. Access all your travel content in one place, enable effortless booking, and deliver standout service — this is modern retailing, realized.
Our singular focus isn’t just about performance — it’s about delivering it. With faster tools, intuitive usability, smarter systems, and unparalleled partnerships and local support, we empower Travel Management Companies (TMCs), Online Travel Agencies (OTAs), Travel Consolidators, and Retail Travel Agents to work smarter, sell better, and grow faster. Your success drives everything we do.
Travelport+ simplifies, streamlines, and supercharges your retailing, empowering you to focus on what truly matters: your customers and maximizing revenue.
Why Choose Travelport+?
Unlike other travel tech solutions built for suppliers, Travelport+ is designed specifically for travel agencies. It’s a smarter retailing platform that helps you boost productivity and enhance operational efficiency.
Works Smarter
AI-powered tools like Content Optimizer cut through the noise, surfacing the right content, at the right time, for every traveler, enabling personalized travel experiences and data-driven decision making.
Sell Better
Travelport+ accelerates results with faster search, smarter filters, and unified multi-source content — helping you deliver more relevant offers and close more sales while leveraging upsell and cross-sell opportunities for ancillary revenue.
Grow Faster
Save time, reduce complexity, and boost conversions — so you can scale confidently and outperform the competition with tools designed for maximizing revenue and increasing customer loyalty.
How Do We Amplify Modern Retailing For Travel Sellers
Travel agencies need technology designed for them — unified multi-source content, easy booking across air, NDC, hotels, cars, rail, and ancillaries, and access to billions of options instantly, all backed by exceptional service and reliable performance. Our AI-powered platform Travelport+ provides that, by being:
Faster
Travelport+ delivers lightning-fast, industry-leading search speeds. With time-saving tools like Productivity Automator and an AI-powered Content Curation Layer, we cut through complexity to surface exactly what you need — instantly, supporting accelerated workflows and seamless booking processes.
Smarter
With AI and machine learning embedded in the platform, agents can swiftly collate, filter, and present the right offer to the right traveler at the right time. Our smart tools use simple, configurable rules to cut through excess information and complexity, helping you focus on what truly converts, enhancing flight search optimization and booking efficiency.
Disclaimer: Outcomes may vary based on agency size, rules applied, and operating conditions. The results cited are drawn from a case study with a large consolidator agency, measured between 20 January and 8 March 2025, and reflect a percentage change in relevant bookings before and after the implementation of platform rules.
Easier
We make it easy for agencies to search, view, compare, book, and service multi-source content — including air, NDC, ancillaries, hotels, cars, rail, and virtually unlimited fare options. Finding and booking exactly what you need is faster and simpler than ever, supported by intuitive user interfaces and end-to-end servicing capabilities.
For more information, visit the link – How Travelport Works | Travelport
Source: Travelport

Normalization: The Travelport Difference
26 Nov 2025
Share To :
Normalization: The Travelport Difference
Every airline’s NDC is unique. Travelport’s normalization engine erases those differences, delivering a single, reliable workflow for your agents and systems:
Schema Normalization
We harmonize carrier-specific fields like fare brands, seats, and baggage into one unified model, delivering visual and functional consistency across every airline.
Flow Normalization
We standardize core actions — from shop to refund — so agents follow one consistent process for every airline, without relearning.
Error Normalization
We map cryptic airline error codes to agent-specific actions and clear error messaging, removing confusion and speeding up resolution.
Version Management
Your team stays focused on selling. We manage the complexity of airline version updates and release cycles for you.
Performance Safeguard
Our platform actively monitors success rates and intelligently reroutes traffic to preserve booking and servicing reliability.
Content Optimization
Drive more revenue from every query. Our AI engine dynamically filters and ranks offers to prioritize what converts best for your business.
Take command of your Retail Strategy
Travelport Content Optimizer lets you prioritize content by airline, brand, margin, or rules. Commission visibility highlights profitability, while intelligent comparison shopping surfaces the optimal deal — balancing policy, price, and commercial goals. We continuously advance with AI retailing, dynamic offers, and next-gen protocols, delivering ecosystem-scale innovation beyond the reach of direct airline connections.
For more information, visit the link – NDC that shows you the money | Travelport
Source: Travelport

10 Years of NDC: Revolutionizing the Travel Retailing Experience
27 Oct 2025
Share To :
How NDC Transforms Ancillary Sales and Boosts Revenue
Since its launch in September 2015, NDC (New Distribution Capability) has provided airlines with significantly greater flexibility in selling ancillary services, unlocking new revenue potential for both airlines and travel agencies through more effective upselling and cross-selling during the booking process.
Key Impacts of NDC On Ancillaries For Travel Sellers:
-
Dynamic & Personalized Offers
Airlines can tailor bundles and à la carte services based on traveler profiles, loyalty status, or booking context — driving higher conversion through relevance and supporting personalized travel experiences. -
Improved Product Differentiation
Rich merchandising content — including images, detailed descriptions, and branding — allows ancillaries like seats, baggage, and Wi-Fi to be presented more attractively within the agency workflow and booking platform. -
Enhanced Revenue Opportunities
Dynamic pricing enables ancillaries to be optimized by demand, timing, or customer segment, increasing yield and helping travel agencies maximize ancillary revenue. -
Greater Distribution Control
Airlines gain more influence over how ancillaries are priced, bundled, and displayed across different sales channels, including Online Travel Agencies (OTAs) and travel consolidators. -
Higher Attachment Rates
Visually engaging, personalized offers encourage passengers to add more services — such as bundled seat upgrades, extra baggage, and lounge access — directly within the agent’s workflow. - NDC empowers airlines and their agency partners to sell ancillaries in a more visually compelling, personalized, and commercially flexible way — leading to improved revenue, customer satisfaction, and competitive positioning in the global marketplace.
When Will True Personalization Arrive in Travel Retailing?
While NDC provides the foundation for personalized offers, the travel industry is still in the early stages of adoption. Real-time, one-to-one personalization remains more of a vision than a widespread reality for many travel sellers.
Current State
-
Some airlines now tailor offers based on loyalty status, corporate agreements, or trip context — but truly individualized pricing and travel content are not yet common across all booking platforms.
Barriers to Progress
-
True personalization requires:
-
– Real-time access to traveler data and behavior
-
– Advanced AI-powered pricing models
-
- – Robust data infrastructure that many airlines are still building
What’s Next
By 2026, expect more segmented personalization, such as bundles designed for loyalty tiers, past booking patterns, or corporate clients. As AI-powered tools and NDC strategies mature, the industry will shift toward real-time, fully individualized offers for every traveler, enhancing the end-to-end servicing experience. At Travelport, Modern Retailing, Amplified means delivering the right offer to the right person at the right time — and NDC is building the path to get there, supported by data analytics and travel intelligence.
Ready for EDIFACT Epitaph?
Reports of its death have been greatly exaggerated. EDIFACT is not going anywhere. Despite the rise of NDC, EDIFACT remains a core and active part of airline distribution. Many airlines — including those implementing NDC — will continue to support traditional EDIFACT content for years to come. Some carriers may never fully adopt NDC at all.
We Operate in a Multi-Source Content World
Modern retailing is not simply about replacing EDIFACT with NDC. It requires the ability to aggregate and seamlessly compare content from multiple sources, including:
- – NDC content and traditional EDIFACT content
– Low-Cost Carrier (LCC) content
- – Hotel, car rental, cruise, and beyond air content
Success Depends on the Right Technology
Agencies need a retailing platform that can integrate and present all content types in one unified workflow — making it easy to search, compare, book, and service across every source. It’s not about choosing one standard over another, but about building a future-proof, multi-content ecosystem powered by open platform technology and cloud-native solutions.
Final Thoughts: NDC Is A Retailing Revolution
NDC is far more than a technical upgrade — it represents a fundamental shift toward modern travel retailing. For agencies, NDC enables the ability to:
- – Sell ancillaries more effectively
- – Deliver truly personalized offers
- – Compete with supplier-direct channels
- – Build stronger, loyalty-driven customer relationships
- – Provide a seamless, end-to-end booking experience
While NDC adoption continues to evolve, platforms like Travelport+ are designed to help travel agencies navigate this transition — simplifying complexity and unlocking the full potential of Modern Retailing, Amplified through automated workflows and smart ticketing.
Continue your NDC journey with Travelport+
NDC is reshaping how travel is bought and sold, creating new opportunities for agencies to deliver richer content, personalized experiences, and seamless service — trip after trip, leveraging tools like Galileo Productivity Suite and uAPI for integrated retailing.
For more information, visit the link – https://www.travelport.com/blog/10-years-of-ndc-improving-the-retailing-experience
Source: Travelport
