Help Desk

About Help Desk


For further assistance, please contact our Help Desk at (852) 2868 1177

Q1. How to input the name for Infant?

Q2. How to input the Date of Birth for Infant?
A2. 3SAN1.1INFT-2.1/01SEP08

Q3.How to change PAX type code (i.e. from adult to child)?
A3. -2@. 1/*CNN

Q4. How to enter Form of Identification with HKID number for Pax 1.1?
A4. 3SSRFOIDCAHK1/NIZ9581682-1.1

Q5. How to request a vegetarian meal?
A5. 3SAN1.1VGML (specific segment / passenger)

Q6. How to request seat for pax 2 on seg 1?
A6. 4RS1-2.1$46A

Q7. How to display a Queue Count?
A7. QCT*ALL (Queues/Categories/Date Ranges with activity)

Q8. How to access a Queue?
A8. Q/7*C2*D3 (Specify Q7/CATEGORY 2/DATE RANGE 3)

Q9. How to reprint the Electronic Ticket Record?
A9. Access Travelport ViewTrip, enter the Worldspan Rloc and last name of pax.