Help Desk

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FAQ


FAQ

Contact Help Desk Service
If you are unable to find the answer to your question,
please contact our Help Desk Service at (852) 2868 1177.


Q1. How to input the name for Infant?
A1. -NOTTAGE/RYAN.MSTR*INF


Q2. How to change name 2.1 from adult to child?
A2. -2@. 1/*CNN


Q3. How to input the Date of Birth for Infant?
A3. Infant: 3SAN1.1INFT-2.1/01SEP08


Q4. How to enter Form of Identification (FOID) with HKID number for Pax 1.1?
A4. Home Permit: 3SSRFOIDCAHK1/NIZ9581682-1.1


Q5. How to enter Form of Identification (FOID) with passport number for Pax 1.1?
A5. Passport: 3SSRFOIDCAHK1/PPUS1114576376-1.1


Q6. How to request a vegetarian meal?
A6. 3SAN1.1VGML (specific segment / passenger)


Q7. How to request seat?
A7. 4RS1$46A


Q8. How to display a Queue Count?
A8. QCT*ALL (Queues/Categories/Date Ranges with activity)


Q9. How to access a Queue?
A9. Q/7*C2*D3 (Specify Q7/CATEGORY 2/DATE RANGE 3)


Q10. How to reprint the Electronic Ticket Record?
A10. please access to www.mytripandmore.com, enter the Worldspan reference and last name of Pax.