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CX Advisory - Policy on Married Segment Control
Please be reminded that Cathay Pacific is strictly implementing it's Policy on Married Segment Control. Agents must not separate Married Segments for any purpose nor manipulate the CRS/GDS system to circumvent CX/KA’s married segment control logic. Any attempts to do so constitute an abusive practice and shall be penalized by CX/KA.
Click HERE to download advisory details
Philippine Airlines (PR) Advisory (24Jul08)
Please be informed that effective 01 August 2008, Philippine Airlines Hong Kong Reservation office hours will be as follows:
MONDAY - FRIDAY: 0900H-1900H
SATURDAY and HOLIDAYS: 0900H-1800H
SUNDAY: CLOSED
Advisory from (CI) China Airlines (17Jul08)
Dear Travel Partners,
To assist your grabbing of business in the coming summer vacations, CI has
set up an email address for pushing of confirmation on CI or AE flights.
Result of seat-pushing will be advised either through SSR or by phone call
within 24hrs.
Together with existing, CI provided variety of seat-pushing channels :
Seat Push by email : agent @ china-airlines.com (newly set up)
Seat Push by fax : (852) 2845-2162, (852) 2869-6621
Seat Push by phone : (852) 2868-2299
Customer Service Centre
Passenger Sales Department
BR - Ticket Revalidation Function (17Jul08)
Please be advised that TICKET REVALIDATION FUNCTION has been activated in Worldspan for Eva Air (BR).
All ticketing agents can now revalidate all the BR tickets through the system.
Worldspan Wholesale Agencies (08Jul08)
We are pleased to welcome Poloair Travel Limited as our new ticketing consolidator with immediate effect.
Click HERE to download Worldspan Wholesales Agencies List
Travelport 1P Viewtrip Small Enhancements (01Jul08)
1) HIGH LEVEL DESCRIPTION
The airline confirmation number will only reflect the Worldspan PNR record locator when a hosted-carrier (NW and multi-host participants) is displayed. When an airline Direct Response confirmation number is not present and the airline segment status is HK or MK, the text ‘Confirmed’ will be displayed; else it will be blank. The airline Direct Response number will continue to be displayed when present.
2) ELECTRONIC TICKET RECORD - CREDIT CARD
Instead of the text ‘Credit Card’, the Electronic Ticket Record will display as Form of Payment the masked credit card information as received in the XML response message; e.g. AX XXXXXXXXXXX1009
3) NAME FIELD ENHANCEMENT
When a dot (.) is present in the traveler name field it will be replaced with a space.
4) ELECTRONIC TICKET RECORD
The Electronic Ticket Record will be displayed regardless of the coupon status code and the current advisory message will be revised.
Auto MCO Print Suppression (15May08)
In support of the IATA “Simplify the Business” mandate for 100% E-ticket by 31May08, IATA paper and ATB2 stocks are being removed from all BSP agencies. The Automated MCO (supported by Resolution 725d) will be allowed to continue beyond 01Jun08 for an interim period until the globally recognised EMD is available for agency use.
As the IATA physical stock will not be available for a printed record, IATA has agreed that a paperless MCO transaction may be produced. All original functionality and transaction types will remain and can be used according to airline acceptance.Accordingly, all (OPATB2) coupon printing for the Auto MCO will be suppressed in the Worldspan system, with effect from 00:01gmt on 1st June 2008.
